Reach out to your customers with on hold marketing
With Reach-On-Hold we provide a dynamic and easy way for you to choose the way that you sound through your very own Audio Branding. We provide you with our platform to easily craft your Audio Branding on our On Hold Website where you can use voice and music creatively, opening up new ways for you to engage with your customers.
The telephone is a key branding opportunity and call handling is absolutely essential for any organisation that wants to provide the best service and protect its reputation. Gone are the days when you could pulse out a recording of Greensleeves or repeat a message explaining how important the caller is.
Research shows that over 70% of callers are placed on hold or transferred over half of the time when calling into small to medium sized business in the UK and over 60% of these callers still only listen to beeps or silence.
On hold marketing replaces what is already there with targeted messages, created for you to compliment your brand and enhance your image. With Reach-On-Hold you have an opportunity to:
- market to a captive audience
- cross sell products and services
- promote special offers
- encourage customers to find out more about you
- show your customers that you really care
Reach on hold is provided as standard with our Samsung System, giving you the chance to make sure your business sounds as good as it looks.
To find out more or to arrange a visit…why not contact one of our friendly team members on 01463 224600